HELPDESK

Digital Terms of Service Agreement

Updated April 1st, 2025

By accessing or using the Sandbattle Studios, LTD. services (the “Services”, including the Sandbattle Network Minecraft server, our website at sandbattle.com, and all other related platforms,) you agree to be bound by these Terms of Service (the “Terms”). These Terms form a legally binding agreement between you and Sandbattle Studios, LTD. ("we", "us", or "our"). Please read these terms carefully, all users who continue are assumed consenting. If you do not agree, you may not enter any website or use any Sandbattle-owned property, and may request to decline upcoming privacy changes and blacklist your IP and IGN at any point when policy updates are presented.

1. Introduction

Sandbattle Studios, LTD. provides online gaming, community, and related services. These Terms govern your access to and use of our Services. We reserve the right to update or modify these Terms at any time. Continued use of our Services after any changes shall constitute your acceptance of the revised Terms. Our Services are provided "as is" and "as available," with no warranties—express or implied—of any kind. We disclaim all liability for any errors, omissions, or interruptions in service and for any harm resulting from your reliance on our Services.

2. User Eligibility

You must be at least 13 years old (or the minimum legal age in your jurisdiction) to use our Services. By using our Services, you represent and warrant that you have the legal capacity to enter into this agreement. If you are under the legal age, you must have verifiable parental consent. We assume no liability for any breach of these eligibility requirements, and any such breach may result in immediate termination of your account and loss of access to our Services.

In addition, if you misrepresent your age or any other personal information, you shall be solely responsible for any resulting claims or losses. We reserve the right to require additional information or verification and to suspend or terminate your access if such verification is not provided or if misrepresentation is discovered.

3. Acceptable Use

You agree to use our Services only for lawful purposes and in a manner that does not infringe on the rights of or restrict or inhibit the use and enjoyment of the Services by any third party. Prohibited activities include, but are not limited to:

  • Abusive Behavior: Harassing, defaming, or engaging in hate speech or any conduct that may cause harm to others.
  • Unauthorized Access: Attempting to bypass or breach our security measures, including the use of bots, scripts, or any automated tools.
  • Misuse of Data: Collecting or using personal data from other users without consent, reverse-engineering, or interfering with the proper functioning of the Services.
  • Illegal Activities: Engaging in any activity that violates any applicable local, state, national, or international law.

Any violation of these provisions may result in immediate suspension or termination of your account. You agree that you are solely liable for any consequences resulting from your misuse of the Services, including legal actions or claims from third parties.

4. Intellectual Property

All content, trademarks, logos, graphics, and other intellectual property on the Services are the exclusive property of Sandbattle Studios, LTD. or its licensors. You are granted a limited, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial use only.

You shall not copy, reproduce, modify, distribute, or create derivative works from any content found on our Services without explicit written consent. Any unauthorized use constitutes a violation of our intellectual property rights and may result in legal action. We expressly disclaim any liability for any misuse of our intellectual property by third parties.

5. Limitation of Liability

5.1 General Disclaimer

Sandbattle Studios, LTD. provides the Services on an “as is” and “as available” basis without any warranties of any kind. To the fullest extent permitted by law, we disclaim all warranties—express or implied—including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

5.2 Liability Limitations

In no event shall Sandbattle Studios, LTD. be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with:

  • Use or inability to use the Services;
  • Errors, omissions, interruptions, or delays in service;
  • Unauthorized access to or alteration of your data;
  • Loss or corruption of data;
  • Payment processing failures or disputes;
  • Any other loss or damage arising from your reliance on the Services.

These limitations apply regardless of whether the damages arise from breach of contract, tort, negligence, strict liability, or any other legal theory. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so some of the above limitations may not apply to you.

6. Dispute Resolution

6.1 Binding Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms or your use of the Services shall be resolved exclusively through binding arbitration in accordance with the rules of [Arbitration Organization] and governed by the laws of [Jurisdiction]. You waive any right to bring a class action or participate in any class-wide arbitration.

6.2 Small Claims Court

If the dispute qualifies, you may bring a claim in small claims court. This provision does not preclude you from seeking injunctive relief as necessary.

6.3 Waiver of Jury Trial

By agreeing to these Terms, you waive any right to a trial by jury or to participate in a class action lawsuit regarding disputes arising from or related to these Terms or the Services.

7. Privacy Policy

Your use of our Services is governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using our Services, you consent to our practices as outlined in our Privacy Policy, available here: https://help.sandbattle.com/privacy.

8. Payment and Refund Details

8.1 Payment Terms

All payments for goods and services through our Services are processed according to our payment policies. By making a purchase, you represent that you authorize us to charge the applicable payment method for the full amount of your order.

8.2 Refund Policy

All sales are final. Refunds will only be considered in the following circumstances:

  • The order is placed by a minor without verifiable parental consent.
  • Payment was made using locked, falsified, or fraudulent banking information.

You acknowledge that we are not responsible for any losses, chargebacks, or disputes arising from payment processing errors. Any refund request must be submitted in writing, and we reserve the right to withhold refunds if we determine there has been any violation of these Terms.

9. Termination

9.1 Termination for Cause

We reserve the right to suspend or terminate your access to the Services immediately, without prior notice, if you violate these Terms, engage in fraudulent or abusive conduct, or otherwise cause harm to our business or users.

9.2 Effect of Termination

Upon termination, your right to use the Services ceases immediately. You must promptly delete any downloaded materials, and all licenses granted to you under these Terms will immediately terminate. Termination does not affect any rights or obligations that have accrued prior to termination, including payment obligations.

9.3 Survival

Certain provisions of these Terms, including those regarding intellectual property, limitation of liability, dispute resolution, and indemnification, shall survive termination.

10. Amendments

We may modify these Terms at any time. Any material changes will be communicated by posting the updated Terms on our website and updating the “Last Updated” date. Your continued use of the Services following any such changes constitutes your acceptance of the revised Terms. We reserve the right to modify these Terms without further notice if required by law or to protect our rights.

11. Contact Information

For any questions, concerns, or inquiries regarding these Terms, please contact us at:

Sandbattle Studios, LTD.
URL: https://www.sandbattle.com/contact-us
Email: [email protected]

All communications regarding disputes, refunds, or other matters related to these Terms should be directed to the above contact details. We commit to responding in a timely and professional manner. By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. This agreement is intended to protect both our rights and yours in the use of our Services.